👋 Welcome to Pearloc Portal
Enter your order ID to exchange a size or initiate a return.
🔐 Verify Your Identity
Enter the 4-digit OTP sent to your registered mobile number.
OTP valid for 5 mins. Resend OTP
What would you like to do?
Choose an option for your order.
Exchange Size
Swap your product for a different size. We'll pick up the old one and send the new one.
Return & Refund
Return your product and get a store credit coupon or refund to your bank account.
🔄 Select Item & New Size
Choose the product(s) you want to exchange and pick your new size.
↩️ Select Items to Return
Choose what you'd like to return and tell us why.
💰 How would you like your refund?
Choose the option that works best for you.
Store Credit
Get 100% of your item value as a coupon — no deductions.
100% Value
Bank Refund
Refund to your bank account. Shipping charges deducted.
−₹99 shipping
⚠️ Double-check your details — incorrect info may delay your refund.
Exchange Confirmed!
Our courier will pick up your current item and deliver the new size within 3–5 business days.
Pickup Tracking (Reverse AWB)
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Delivery Tracking (Forward AWB)
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You can track your shipment on the Delhivery website using the AWB numbers above.
Return Request Submitted!
Our courier will pick up your item within 2–3 business days. Once we receive and inspect it, your refund will be processed.
Pickup Tracking (AWB)
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Request ID: —